FAQ | Antalya BMW & MINI Specialist Service

Common Questions

Frequently Asked Questions

Below you can find the most common questions about BMW and MINI service, diagnostics, parts and appointments at Antalya LUXURY BMW Service.

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Can I come without an appointment?

We mainly work by appointment to reduce waiting time and plan dedicated service time. In urgent cases, same-day acceptance may be possible depending on workload.

Do you service only BMW and MINI?

Our core expertise is BMW and MINI. For other brands, we evaluate case-by-case depending on required tooling and schedule.

Do you use OEM parts?

Yes. We offer OEM or manufacturer-approved equivalent parts depending on your preference and budget. No replacement is performed without your approval.

Is there a diagnostic fee?

A diagnostic fee may apply depending on fault complexity and required testing time. We inform you before proceeding.

Do you perform fault-code reading and software updates?

Yes. We provide fault-code diagnostics, module checks and software-related procedures using compatible professional tools.

How long does periodic maintenance take?

Typical periodic maintenance usually takes a few hours, depending on vehicle model and required scope.

Do you service vehicles under factory warranty?

As an independent specialist workshop, warranty policy differs from authorized dealers. We can still provide high-standard maintenance and repair support.

What are your payment options?

Please contact our service desk for current payment options such as card, transfer and other available methods.